Privacy Policy
Last Updated on August 12, 2025
Introduction
TraceLayer (“we,” “our,” “us”) is committed to protecting your privacy and handling your data with the highest level of security and transparency. This Privacy Policy explains how we collect, use, store, and share your personal and organizational information when you use our website, platform, and related services (“Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to deliver our Services securely and effectively:
1.1 Information You Provide
• Account Details: Name, email address, phone number, company information, and job title.
• Business Data: Uploaded product records, documentation, or datasets you choose to store in TraceLayer. •
• Payment Details: Billing address and payment method (processed via secure third-party providers).
1.2 Information We Collect Automatically
• Usage Data: IP address, browser type, device information, access times, and pages viewed.
• Platform Activity: Event logs, file uploads, scans, or digital passport creation events.
1.3 Sensitive Data
If you store regulated or personal data (e.g., identity records, health data), we process it according to applicable laws (e.g., GDPR, HIPAA) and your chosen access controls.
2. How We Use Your Information
We use your information to:
• Deliver, maintain, and improve the Services.
• Provide compliance-ready logging, reporting, and audit capabilities.
• Securely store and encrypt data to prevent unauthorized access.
• Send relevant platform updates, regulatory alerts, and service announcements.
We do not sell your personal data to third parties.
3. How We Share Your Information
We only share your data when necessary:
• With Authorized Parties: As defined by your access control settings.
• With Service Providers: For hosting, payments, analytics, and security monitoring.
• When Required by Law: If a regulator, court, or legal authority requires disclosure.
4. Data Security
We use encryption, blockchain-based immutability, and strict access controls to protect your information. While no system is 100% secure, we follow industry-leading security protocols to minimize risk.
5. Your Rights
Depending on your location, you may have the right to:
• Access, correct, or delete your personal data.
• Restrict or object to certain processing.
• Request a copy of your stored data.
To exercise these rights, contact us at: privacy@tracelayer.com
6. Data Retention
We retain data for as long as needed to fulfill the purposes outlined in this Policy or as required by law.
7. Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date will reflect the most recent version.
8. Contact Us
If you have questions about this Privacy Policy, contact:
TraceLayer Privacy Office
Email: privacy@tracelayer.com